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A Complete Social Media
Customer Service Tool
Forget about logging into multiple social accounts and manage all of your social
media
conversations in a single place and take better care of your customers and followers.
Unified Inbox for Rapid Response
Manage social media interactions on Facebook, Instagram, Twitter and Youtube - from one collaborative inbox - in real-time.
- Direct messages
- Comments on posts
- Comments on ads
- Visitor posts
- Reviews
- Direct messages
- Tweets
- @mentions on public tweets
- Comments on posts
- Comments on ads
Youtube
- Comments on videos
High Engagement with Customers
Build a close connection with your customers with better and faster response times!
- Let customers know about how much you value their loyalty.
- Manually personalize comments with likes, images and emojis.
- Get a seamless customer experience.
Collaborate with teammates
Whether you have a team of 3 or 300, ContentStudio Inbox keeps everyone on the same page, and nothing slips through the cracks.
Assignment
Categorize conversations for automation and reporting
Collision detection
See if someone else is viewing or replying
Saved replies
Answer common questions in only 2 clicks
Notes
Add notes to keep everyone in the loop
Advanced Filters
Intelligent filters help you segregate heaps of conversations with ease. Filter user interactions w.r.t tags, team members, Social channels, or type of conversation.
Notifications
Stay informed about the activity on your page. Get instant notifications for messages and comments in your email, browser and mobile device.
Search
Find what you need with a quick search. Use keywords, profile names or headings to dig out a particular conversation you are looking for.
User history
Understand and categorize the nature of the tickets by analyzing user history. This includes a profile picture, email, description, location, phone #, job title, and company.
On-the-Go Management!
With our mobile app, you can quickly respond to all of the social media conversations on your Android or iOS device. Be fast and efficient!
Robert E.
Content Studio pulls together all the tools you need for social media content marketing. You can research topics, write content, publish content for multiple sectors and manage social media conversations within the application. The software is constantly being developed and support response has been quick and helpful.
See it for yourself
14-days free trial - No credit card required. Instant Setup
The only platform you will ever need for your content marketing and Social media management.
