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How to fix when the Facebook Messenger isn’t sending messages?

blog authorPublished by Khadija Anwar
Oct 1, 20245 minutes
blog

Facebook Messenger, a popular messaging app, is a convenient way to connect with friends and family. However, there are times when users encounter issues with sending messages. This help guide will provide ways to troubleshoot and resolve common problems that prevent Facebook Messenger from sending your messages effectively.

Related Read: How to unsend messages on Facebook?

If you own a Facebook page or have a business account, you can use Facebook Messenger to connect with new customers, target existing customers and create a brand image. But, sometimes, Facebook Messenger stops sending messages, which makes it harder to communicate with your audience.

Also Read: How to create a Facebook Business Page?

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15 ways to fix Facebook Messenger

The Facebook Messenger app is jam-packed with too many functions and features. The following are the best solutions to fix Facebook Messenger when it doesn’t send a message.

1. Check your internet connection

Firstly, make sure you have a stable internet connection. If your Wi-Fi is having trouble, switch to mobile data and try sending messages while on your 4G/5G network.

2. Restart the Messenger App

Completely close the app and reopen it. Minimizing might not solve the bug.

3. Enable/disable Airplane mode

From the notification bar or the settings menu, turn on airplane mode. And disable it after 2-3 minutes. This will reset your internet connection and may fix your Facebook Messenger sending errors.

Airplane mode

4. Update the Messenger app

Check for an app update on your device. Ensure you are using the latest version of Messenger; if not, update the app.

5. Clear the cache

The error can be fixed by clearing the data or cache of the Messenger app. Open mobile settings, go to application manager, tap on Facebook Messenger, and select clear cache and data.

Clear cache

6. Check for app restrictions 

If you’ve recently changed your phone’s settings, ensure Facebook Messenger isn’t restricted from using data or notifications.

Go to your phone’s settings and check the app permissions for Facebook Messenger.

7. Restart the device

A quick restart of the mobile can fix some app and system issues.

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8. Reinstall the Messenger app

If none of the above solutions worked for you, try uninstalling and reinstalling the app. This process can sometimes get rid of errors or bugs.

Reinstall Messenger app

9. Reassure your online friendship status

If you can’t send a message to someone, check your current friendship status from the Facebook app. They may have blocked you. And if their name does not appear in your friend list, they may have restricted your ability to message them while keeping you unblocked on the rest of the social network.

Read Up: How to get unblocked on Facebook?

10. Download Messenger Lite

Facebook has released the Messenger Lite app on Android for users with low storage. You can use it and enjoy all the features of the Messenger app. As the name suggests, the Messenger Lite app consumes little data storage on your device.

Download messenger lit

11. Reset network settings

If your device has network-related issues, Facebook Messenger won’t send messages. You can reset network settings through the settings app on your device. It will help you fix errors.

12. Check if Facebook Messenger is down

The full service related to Facebook Messenger may be experiencing errors, or the server may be down.

13. Activate background data usage

If you’re trying to send large data files, you should enable background data usage for Messenger. Otherwise, the OS might pause the app in the background. To activate background data usage:

Messenger> Data Usage Details> Enable Background App data.

Background data usage

14. Force stop Messenger

If Facebook Messenger behaves abnormally, you need to force-stop the app and open it again. To force stop messenger:

Long-press messenger icon >app info menu >select Force stop >restart the app again.

Force stop

15. Turn off the Vpn

Sometimes, the Vpns can interfere with some apps’ internet connectivity.

If none of these steps work, you may need to report a technical problem or contact Facebook support/help center for further assistance.

FAQs

Change your internet connection to Wi-Fi. Your cellular network provider may be unavailable or overloaded. Turn off mobile data on your iPhone or Android smartphone, then try sending a message again using Facebook Messenger. Restart the Airplane Mode switch.

How do I fix it when my Facebook Messenger gets hacked?

If someone gains access to your Messenger, you should first try to change the password if the hacker hasn’t done so already. If you can’t, go to Facebook’s hacking support page to sort it out. Once you control your account, turn on two-factor authorization to help prevent future issues.

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