Question 1

What is a workspace?

Accepted Answer

A workspace is a unique dashboard for each client’s or brand’s social media you manage. Everything from social accounts, publishing schedules, and team members are unique to a workspace, so your project keeps segregated. Easily switch between workspaces with a single click.

Question 2

Can I directly schedule Instagram reels?

Accepted Answer

YES! You can now schedule Instagram Reels directly to your account from ContentStudio. You can also individually customize content for each social channel and set a thumbnail of your choice from the Instagram reel you share.

Question 3

Can I create bio link pages with ContentStudio?

Accepted Answer

You can create bio links for Instagram and Tiktok with ContentStudio’s sister app,&#60;&#97;&#32;&#104;&#114;&#101;&#102;&#61;&#34;&#104;&#116;&#116;&#112;&#115;&#58;&#47;&#47;&#114;&#101;&#112;&#108;&#117;&#103;&#46;&#105;&#111;&#47;&#34;&#32;&#116;&#97;&#114;&#103;&#101;&#116;&#61;&#34;&#95;&#98;&#108;&#97;&#110;&#107;&#34;&#32;&#114;&#101;&#108;&#61;&#34;&#110;&#111;&#114;&#101;&#102;&#101;&#114;&#114;&#101;&#114;&#34;&#32;&#99;&#108;&#97;&#115;&#115;&#61;&#34;&#116;&#101;&#120;&#116;&#45;&#98;&#108;&#117;&#101;&#45;&#53;&#48;&#48;&#32;&#104;&#111;&#118;&#101;&#114;&#58;&#116;&#101;&#120;&#116;&#45;&#98;&#108;&#117;&#101;&#45;&#55;&#48;&#48;&#32;&#99;&#117;&#114;&#115;&#111;&#114;&#45;&#112;&#111;&#105;&#110;&#116;&#101;&#114;&#34;&#62; Replug&#60;&#47;&#97;&#62; . It allows you to add multiple types of blocks, e.g., video, audio, text, RSS feeds, etc.

Question 4

Can I tag people on LinkedIn while scheduling?

Accepted Answer

Yes, you can tag a page or an organization on LinkedIn in your posts.

Question 5

Can I instantly create and import designs from my Canva account?

Accepted Answer

Yes, we have Canva and  Vista Create integration for creating and importing, and sharing designs with your team.

Question 6

Can I generate paragraph-style captions with AI caption generator?

Accepted Answer

You can create detailed post captions highlighting the crux of your long-form content. Insert the intended link into the auto generator, and voila, you will receive paragraph-like social posts to be instantly shared on your social channels.

Question 7

What are custom publishing queues for?

Accepted Answer

You can plan and publish your posts on a preset custom schedule for each social channel automatically via custom publishing queues.

Question 8

Can I schedule my posts in multiple ways?

Accepted Answer

Yes, you can schedule your content by posting it instantly, scheduling it for later, adding it to a content category, or using a custom scheduling queue for that particular social channel.

Question 9

Can I add emojis to my threaded tweets?

Accepted Answer

Yes, emojis can be added from the composer module to enhance your threaded Tweets.

Question 10

What GMB features do I get with my ContentStudio account?

Accepted Answer

You get GMB business location, GMB video, and GMB reviews through your ContentStudio account.

Question 11

How does the annual plan work?

Accepted Answer

We have three plans; standard, advanced, and agency unlimited. Save up to 34% per year when you sign up to our annual plan as compared to the monthly plans.

Question 12

What features do I get with the media library?

Accepted Answer

You can archive assets, perform bulk actions and add media assets from Dropbox and Google drive.

Question 13

What is the content approval process for marketing teams?

Accepted Answer

To ensure on-spot review and content approval, you can have all stakeholders onboard, including content creators, social media managers, and even the client. Use the live comment section for instant feedback exchange.

Question 14

How does the ContentStudio 14-day free trial account work?

Accepted Answer

You get full access to the whole ContentStudio suite for a free 14-day period. Trial account users are not required to enter any billing/payment details upon signing-up. Once the trial period expires you can continue using the ContentStudio after selecting a paid plan of your choosing. However, trial users may select a subscription plan and add the payment information at any point during the trial period.

Question 15

How safe is my data?

Accepted Answer

The safety of your data is of prime importance at ContentStudio. We manage consumer consent & preferences in complete adherence to the General Data Protection Regulation (GDPR) ensuring protection of the personal data and privacy and for all the transactions that take place. &#60;&#98;&#114;&#47;&#62; ContentStudio servers are hosted in a top-class data centers in Europe with an SSL encryption warranting a highly secure and updated hosting. At ContentStudio we guarantee the safety of the data by imposing strict SOPs for essential security practices by the implementation of suspending inactive sessions, enabling firewalls to further prevent any data loss or theft. &#60;&#98;&#114;&#47;&#62;The company also secures a Cloud App Security Assessment (CASA) from Google annually to ensure the application manages data securely and can adequately delete user data upon request.

Question 16

Can I customize my existing plan limits?

Accepted Answer

Yes, you can upgrade or downgrade the allowed limits of your account at any time regardless of whatever plan you are subscribed to. The process is practically a computer click away. You can acquire additional limits such as Workspaces, Blogs, Social Accounts and Users at a very miniscule rate which are available both on a monthly and on an annual charge, ensuring your expenses are easily managed and totally in your control both financially and practically.

Question 17

What is your Affiliate Program?

Accepted Answer

&#60;&#112;&#32;&#99;&#108;&#97;&#115;&#115;&#61;&#34;&#102;&#111;&#110;&#116;&#45;&#110;&#111;&#114;&#109;&#97;&#108;&#32;&#109;&#98;&#45;&#52;&#34;&#62;ContentStudio also serves an affiliate program . We want to share 30% of our revenue for any paying customer that comes through your referral until the life of that customer.&#60;&#47;&#112;&#62;&#60;&#97;&#32;&#104;&#114;&#101;&#102;&#61;&#34;&#47;&#97;&#102;&#102;&#105;&#108;&#105;&#97;&#116;&#101;&#45;&#112;&#114;&#111;&#103;&#114;&#97;&#109;&#34;&#62;&#60;&#115;&#112;&#97;&#110;&#32;&#99;&#108;&#97;&#115;&#115;&#61;&#34;&#116;&#101;&#120;&#116;&#45;&#98;&#108;&#117;&#101;&#45;&#53;&#48;&#48;&#32;&#104;&#111;&#118;&#101;&#114;&#58;&#116;&#101;&#120;&#116;&#45;&#98;&#108;&#117;&#101;&#45;&#55;&#48;&#48;&#32;&#99;&#117;&#114;&#115;&#111;&#114;&#45;&#112;&#111;&#105;&#110;&#116;&#101;&#114;&#34;&#62;View Affiliate Program details.&#60;&#47;&#115;&#112;&#97;&#110;&#62;&#60;&#47;&#97;&#62;

Question 18

What is the cancellation policy of ContentStudio?

Accepted Answer

&#60;&#112;&#32;&#99;&#108;&#97;&#115;&#115;&#61;&#34;&#102;&#111;&#110;&#116;&#45;&#110;&#111;&#114;&#109;&#97;&#108;&#32;&#109;&#98;&#45;&#52;&#34;&#62;You may initiate the cancellation procedure for your monthly or yearly subscription directly from the ContentStudio platform, cancelling your subscription will subsequently terminate your account with ContentStudio. For refunds you may reach out to our support team (support@contentstudio.io) over chat or email with the relevant credentials. Refunds will be offered to the users in accord with our 30-day money back guarantee period, starting from the date of purchase. No refunds will be entertained after the first 30 days of starting service.&#60;&#47;&#112;&#62;&#60;&#97;&#32;&#104;&#114;&#101;&#102;&#61;&#34;&#47;&#116;&#101;&#114;&#109;&#115;&#45;&#97;&#110;&#100;&#45;&#99;&#111;&#110;&#100;&#105;&#116;&#105;&#111;&#110;&#115;&#34;&#62;&#60;&#115;&#112;&#97;&#110;&#32;&#99;&#108;&#97;&#115;&#115;&#61;&#34;&#116;&#101;&#120;&#116;&#45;&#98;&#108;&#117;&#101;&#45;&#53;&#48;&#48;&#32;&#104;&#111;&#118;&#101;&#114;&#58;&#116;&#101;&#120;&#116;&#45;&#98;&#108;&#117;&#101;&#45;&#55;&#48;&#48;&#32;&#99;&#117;&#114;&#115;&#111;&#114;&#45;&#112;&#111;&#105;&#110;&#116;&#101;&#114;&#34;&#62;Read full terms and conditions.&#60;&#47;&#115;&#112;&#97;&#110;&#62;&#60;&#47;&#97;&#62;

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Essentials & Support

Frequently asked questions